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Jun
11
Software Update: Commend Studio 17.1.20
Posted by Commend Support on 11 June 2018 06:23 PM
Commend Studio 17.1.20

Commend Studio

We are pleased to release updated software for Commend Studio software suite

New
Features:

  • New users have default layout assigned by default.
  • Spanish translation included.
  • Timeout removed for migrating bigger Studio projects.
  • Imported AD user can now also use lock/unlock when logged on.
  • Automatic logon after connection loss to Studio Server.
  • Improvements regarding Client functionality without CLLS connection.
  • Updated WebClient UI.
  • Increased WebClient Live Logging count speed.
  • Several improvements in WebClient (Activity view).
  • PDF measures now supported in WebClient.
  • S&B, Designa and Skidata Icon template available in English and included in Default project.
  • After requesting transaction data of a Skidata device, business data windows now open automatically.
  • ComREPORTER: Operator performance report can now be filtered per operator.
  • ComREPORTER: Call Performance report also counts calls w/o previous call request.
  • ComREPORTER: Call performance report also lists users with leading ‘F’ in call number.
  • ComREPORTER: Paused and resumed calls no longer have an overly high call duration in statistics.

Improvements:

  • If several projects are created and loaded, Logging dB was not created in some cases.
  • Projects made in ComWIN 5 now migrate correctly.
  • All known licensing issues fixed.
  • Commend Studio could not delete temporary backup file.
  • Resolved issue of Message queue full after project sync (with 5B 30/31 messages).
  • Wrong time zone used in Reporting of WebClient.
  • ComWIN: Fixes several client crashes relating to adding and deleting plans.
  • ComWIN: No plan panel displayed after first login of a user.
  • ComVIDEO: Resolved issue of camera feeds not always showing on first activation.
  • ComVIDEO: Requesting of NUUO camera list doesn’t return all available cameras.
  • ComREC: Not usable w/o base license.
  • ComREPORTER: Operator Performance issue when user remains logged in after crash of the client.
  • ComREPOTERTER: Segmentation for Call Requests and Call Statistics per Time doesn’t work in WebClient.
  • ComREPORTER: Creating a big report results in a crash of the Studio Server service.
  • ComREPORTER: Resolved issue of Call Statistics with huge amount of data not loading.
  • ComSCHEDULE: Appointments are not updated in GUI after first entry
System Requirements:
  • Commend Studio Server, Client, and CLLS
    • Microsoft® Windows 10 (x86 and x64) as of version 1607
    • Microsoft® Windows 8.1 (x86 and x64)
    • Microsoft® Windows Server 2012 R2 (x64) (and KB2999226 must be installed)
    • Microsoft® Windows Server 2016 (x64)
  • Commend Studio Web Client (server)
    • Microsoft® Windows Server 2012 R2 (x64) (and KB2999226 must be installed)
    • Microsoft® Windows Server 2016 (x64)
  • Commend Studio Web Client (client)
    • Google Chrome (Chromium) 60+
Contact Us: support@commendusa.com

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May
31
Duetto / EE980 Firmware 1.7 Released
Posted by Commend Support on 31 May 2018 12:48 AM
Duetto / EE980 Firmware 1.7

Duetto

We are pleased to release updated firmware for the EE980 Series Intercom

New
Features:

  • Web interface with Symphony Look & Feel (must use Google Chrome browser!)
  • IPv4 Address conflict detection (RFC5227)
  • Multiple SIP Server registration (Parallel mode, Sequential mode, Cisco Mode)
  • Improvements for Logic Rules (search/filterable)

Improvements:

  • The Spanish language is now available for the configuration web interface.
  • Updates for system components (e.g. SSL)
  • Intercom redundancy behavior reworked
  • Fix announcing old IP address when IP address changes without reboot

Known
Issues:

  • SIP IPv6 link-local addresses not supported
  • Cisco Callmanager may need additional I-Frame configuration for Video
  • In web interface: Hostname is limited to 64 characters
  • Screens: HTTP requests do not support IPv6 link local addresses
Info:
  • Firmware can be updated from the web configuration / Tasks / Firmware upgrade
  • Default login: admin / admin

New GUI:


New GUI Look

Contact Us: support@commendusa.com

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May
25
Release fo Intercom Client for Windows 1.3
Posted by Commend Support on 25 May 2018 06:17 PM
Intercom Client for Windows 1.3

Intercom Client on PC

We are pleased to release an updated version of the Intercom Client for Windows!

Two Versions

  • Intercom Client for Windows (Standard)
  • Intercom Client for Windows OTS (new setup, only usable for Outdoor Touch TS 8210V I)

New
Features:

  • Support of full-screen mode in WebView
  • Support of proximity detection via camera
  • Additional settings for cropping and rotation of camera image
  • Disable screensaver during active call

TS8210
Related
Features:

  • Operation of Intercom Client monitored via a watchdog
  • Dim / brighten display during inactivity / activity
  • Support of internal camera
  • Exit Kiosk mode via touch gesture

Bug Fixes:

  • Letter 'c' can‘t be used for naming of Direct Dialling buttons
  • Windows taskbar not hidden when running in full-screen mode
  • Account 'test' can‘t be created
  • RTSP stream doesn't work
  • Settings fields for VLC player too long
  • No feedback of Direct Dialling buttons in WebView
Standard Info:
  • Default Password: intercom
  • Licenses:
    • L-ICCAA1 (Base for only Audio)
    • L-ICCNA1 (Base for no Audio)
    • L-ICCVA (Video Support)
    • L-ICCDDA (Direct Dialling Support)

Known
Issues:

  • Video from incoming call overlays running surveillance video
  • Call list in Intercom Client doesn't show group calls
Contact Us: support@commendusa.com

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May
23
Server Software Package Update (4-11-18)
Posted by Commend Support on 23 May 2018 06:09 PM

Update available: Software Package 7.1 (4-11-18)

Software Packages

We are pleased to announce an update of the PRO800 Software Package 7.1

Your new software package is available via cLibrary or download at www.commendusa.com

New Features / Improvements:
  • CCT 800: Configuration of the Video switcher at “Interfaces > Data interfaces > TAB Video switcher” now remains if at least one interface is assigned at
    “Subscriber > Video”
  • CCT 800: Invalid number check when opening CCT-files. A message box is displayed to indicate use of invalid call numbers within the range “XXF1 – XXFF”.
    If the message box is shown, please change them to dial-able call numbers
  • PRO800/VirtuoSIS: The tone that is configured for door ringing is now also used at the initiator (door station) of the group ringing
  • VirtuoSIS: SNMP – OID “commendServerSubscriber[x]State“ now available for SIP-Clients
Fixes:
  • CCT 800: Configuration of the Video switcher at “Interfaces > Data interfaces > TAB Video switcher” now remains if at least one interface is assigned at
    “Subscriber > Video”
  • CCT 800: Download setting “Select: Higher” at firmware download dialog for stations now fully functional
  • CCT 800: Subscribers of IP-32 card again displayed correctly in all related folders
  • CCT 800: When 5+ direct dialling modules are assigned for EE980 the Intercom Server Software is verified (min. PRO800 6.3 Build 3 / VirtuoSIS 7.1.3). Direct
    dialling at upgraded systems are now migrated correctly
  • PRO800/VirtuoSIS: Indication of input status at direct dialling buttons when using 5+ direct dialling modules now fully functional
  • PRO800/VirtuoSIS: The door opener function in combination with G-TEL card and group ringing is now fully functional. Even if the door opener button is
    pressed within the first seconds after the call has been established
  • PRO800/VirtuoSIS: EE980 where after dial is not configured now no longer shows a door opener symbol
  • PRO800/VirtuoSIS: P2P conversation is only automatically terminated if the subscriber is offline and not if “button is stuck“
  • PRO800/VirtuoSIS: Ring tone after forwarding “ringing at group” now fully functional
  • PRO800/VirtuoSIS: Group call text for manually initiated PA announcements now displayed correctly
  • PRO800/VirtuoSIS: The synchronization message for subscribers Task 40 Type 52 is now fully functional again
  • PRO800/VirtuoSIS: Minor fixes in combination with Control Desk call distribution
Known Issues:
  • VirtuoSIS: Restrictions for solutions with large numbers of SIP clients (max 112 parallel All Calls, Group Calls, or Conferences)
Updated:

Server Software Package
Release 2017-11-07

  • CCT800 Version 7.1 Build 1013
  • VirtuoSIS Version 7.1.3
  • PRO800 Version 6.3 Build 3

Documentation

  • Server Software Package (Release Notes)

For more details on improvements and bug fixes please have a look at the related release notes.

Software and Release Notes are already published via cLibrary and website.

Download Software Packages at cLibrary Online


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Jan
12
ComSTUDIO 17.1 New Release
Posted by Commend Support on 12 January 2018 06:39 PM
Commend Studio 17.1

Commend Studio

We are pleased to release updated software for Commend Studio software suite

New
Features:

  • WebClient: Complete redesign of the UI
  • ComREC: Storage of SIP and S0 subscriber number in metadata of recordings
  • ComVIDEO: Integration of NUUO VMS
  • Implementation of several custom reports

Improvements:

  • Installer capable of upgrading Studio Server and Client from version 16.1 and higher
System Requirements:
  • Commend Studio Server, Client, and CLLS
    • Microsoft® Windows 10 (x86 and x64) as of version 1607
    • Microsoft® Windows 8.1 (x86 and x64)
    • Microsoft® Windows Server 2012 R2 (x64) (and KB2999226 must be installed)
    • Microsoft® Windows Server 2016 (x64)
  • Commend Studio Web Client (server)
    • Microsoft® Windows Server 2012 R2 (x64) (and KB2999226 must be installed)
    • Microsoft® Windows Server 2016 (x64)
  • Commend Studio Web Client (client)
    • Google Chrome (Chromium) 60+

New
Web Client

GUI:


Studio Web Client

Contact Us: support@commendusa.com

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