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Jul
15
SIP Firmware 3.6 Released!
Posted by Matthew Kambic on 15 July 2015 04:57 PM

We are happy to announce that Firmware Release 3.6 for our SIP Series Station has just been released.

New to this release:

  • Support of our new Hybrid Intercom products. These are Intercoms that support both IoIP and SIP.
  • Support for IPStationConfig basic IP configuration
    • IPStationConfig that ships with CCT800 5.1
    • Basic IP configuration only; rest done via Web Interface
    • Can automatically discover SIP intercoms
  • Factory Reset from Web Interface
  • Some bugfixes and other enhancements

For the the latest firmware go to http://www.commendusa.com and login with your training class account.


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Jun
15
ComWIN Release 4.0
Posted by Leonardo Gonzalez on 15 June 2015 01:26 PM

We are pleased to announce the ComWIN release Version 4.0 which is now available via http://www.commendusa.com .

The following features have been implemented:

  • Web Access for ComREPORT - Watch and filter live logging and download reports
  • Web Access for ComREC - Search, listen and download recordings
  • Adaptations in the licence model for the Web Client -  No distinction between ComWIN Clients for Windows and ComWIN Webclients. For e.g.:
    • ComREC licence can be used for both Windows and Web applications
    • ComWIN Light licence can be used for the Web Client as well
    • Additional clients can be used for Windows and Web
  • Active Directory Support - Use active directory users in ComWIN
  • Complete Redesign of Message Text Management System - First step towards extensive multilanguage options

 

A more detailed information about the minor changes, bugfixes and the known issues please have a look at the Release Notes in PartnerNet.

 

Screenshot - Web Access for ComREPORT:

 

Screenshot - Web Access for ComREC:

 

Licence Information

Please apply the base licences of version 4 for all new ComWIN projects:

  • L-WINL4 for ComWIN Light
  • L-WINW4 for ComWIN Workstation
  • L-WINN4 for ComWIN Network

Upgrade Information

For Upgrades from Version 3 to Version 4 please use L-WINL4U or L-WINW4U or L-WINN4U

For Upgrades from Version 2 to Version 4 please use the following licences:

  • ComWIN Light Version: L-WINL3U + L-WINL4U
  • ComWIN Workstation: L-WINW3U + L-WINW4U
  • ComWIN Network: L-WINN3U + L-WINN4U

For Upgrades from ComWIN 1 to Version 4 the upgrade price would be the same price as for new base licences of version 4. In that case please use new base licences.

 

Please contact us if you want to perform project upgrades under one of these circumstances:

  • ComWIN Version 1.1 or earlier
  • Migration of archive logging databases from previous versions has to be performed
  • Use of Message Text Management in the corresponding project
  • The licence L-WINWEB3 is used

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May
7
FAQ: Intercom Server Feature Level Upgrade
Posted by Matthew Kambic on 07 May 2015 08:59 PM

This is a quick reminder of how Intercom Server Features work due to the recent release of Pro800 Firmware 5.0:

Pro800 Firmware:

  • Available on http://www.commendusa.com as part of the Pro800 Software Package.
  • Used to upgarde the main board of a GE300, IS300, GE800, or VirtuoSIS.
  • The latest Pro800 firmware makes an Intercom Server capable of the latest features.

CCT800:

  • Programming Software to configure a GE200, GE300, IS300, GE700, GE800, or VirtuoSIS.
  • Versions match the release of Pro800 firmware. For example when Pro800 5.0 firmware was released CCT800 5.0 was also released.
  • The latest version of CCT800 is required to configure the latest features.
  • Same version or newer of CCT800 is required to connect to an Intercom Server when compared to the Pro800 firmware version. For example:
    • CCT800 5.0 can be used to connect to an older Intercom Server with Pro800 Firmware 4.1.
    • An Intercom Server with Pro800 Firmware 5.0 will not be accessible by CCT800 4.1 (and previous).

PRO V5.x License:

  • Think of it like an upgrade package for an automobile giving it all the latest automotive features released since the card was manufactured.
  • The latest PRO license is required to unlock the latest PRO features.
  • Latest PRO license (at time of purchase) comes free pre-installed within Intercom Server main board.
  • Version matches last digit of year. PRO 5.x for 2015.
  • PRO Version 5.x unlocks all PRO features up to and including those released starting May, 2015 and later (until PRO 6.x is released in 2016).
  • Severs with older PRO license versions can be upgarded with PROXU license (where X = Version and U = Upgrade).
  • It is possible to upgrade from any previous PRO version directly to the latest PRO version with only the PRO5U license.
  • PRO version 5.x required only in Intercom Server(s) requiring 5.x features unlocked.
  • PRO licenses are server specific: L-SIS-PRO5U, L8-PRO5U, L3-PRO5U, L-IS3-PRO5U
  • PRO license is not related to B,C,D feature levels.

Bug Fixes:

  • Always free
  • Simply upgrade your server to the latest Pro800 Firmware

PRO 5.x Exclusive Features:

  • Support for new model stations: ET861A, EE980, EE980CM, Hybrid Stations, EE7000
  • SIP Line Monitoring (VirtuoSIS)
  • ComPLC (Graphically scheduling automated processes)
  • Other misc. server features
  • Anything created/released starting May, 2015+

Read more »



May
7
CCT800 5.0 / Pro800 5.0 firmware now available!
Posted by Matthew Kambic on 07 May 2015 05:15 PM

I am pleased to announce the release of the new version 5.0 of PRO800/CCT800 and VirtuoSIS. The following new features are included:

  • VirtuoSIS SIP trunk customer specific dial plan: Flexible integration into a PABX landscape with the possibility to add special prefixes for outgoing and incoming calls.
  • Secondary host for SIP Trunk: Add a fallback SIP host to your trunk channels (outgoing) and/or share channels with two 3rd party SIP servers (incoming)
  • SIP-trunk parameter enhancement: Support of NAT and special network topologies.
  • Enhanced volume adjustment for SIP and SIP trunk
  • User management for CCT: Assigning and administering users and user-roles to functionalities in CCT
  • Single upgrade Licence for a D-Subscriber: One licence to upgrade one B or C Subscriber to a D-Level
  • VirtuoSIS application support: Virtual application card to support the graphical logic application ComPLC and future applications in the VirtuoSIS. ( 5.0 licence is necessary)
  • ComPLC: Automated processes can be scheduled graphically and also tested that they function properly. Via ComPLC, it is possible to interface with Modbus TCP and TCP KNX Gateway.
  • SIP line monitoring: For SIP on VirtuoSIS
  • New Station Support: ET861A, EE 980, Hybrid stations, and EE 7000

The new software package and image for VirtuoSIS can be downloaded from www.commendusa.com. Certified technicians should already have access to this software. Temporary passwords can be given on request.

2015-05-06 GE800 Software Package

  • CCT800 Version 5.0
  • PRO800 Version 5.0
  • IF Version 2.6
  • IP Version 6.2
  • IP32 Version 6.1
  • NET Version 6.5
  • SUB Version 4.2
  • TEL Version 1.7

Known Issue: with IS300/IP32 Card the server may boot into safe mode after firmware update. Make sure to update IP32 card firmware first.


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Apr
24
Intercom Client 3.x issues after recent Windows Update
Posted by Matthew Kambic on 24 April 2015 05:09 PM

Issue: After installing a certain recent Windows Update the Intercom Client 3.x program will no longer run correctly.

Background: Intercom Client is based on Windows .NET framework. Changes by Microsoft to this framework can affect any program built on it.

Resolution: The issue is resolved in the latest version of Intercom Client 3.4.4540.20.

You can download this from our website http://www.commendusa.com by using the username/password obtained from one of our training classes. Temporary passwords can also be given to non-certified technicians.

Here is a direct link to the download page: http://www.commendusa.com/en/partnernet/software/intercom-client.html

Please Note: This applies to Intercom Client 3.x versions running on the L-IC200I type license. You should NOT install "Intercom Client for Windows 1.0.7" as this is a different product (although the name is similar) that requires a separate license. These differences are documented in our Intercom Client FAQ found in the News section of our support site: http://support.commendusa.com.


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