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Latest Updates
Jan
2
Duetto / EE980 Firmware 1.6 Released
Posted by Commend Support on 02 January 2018 08:12 PM
Duetto / EE980 Firmware 1.6

Duetto

We are pleased to release updated firmware for the EE980 Series Intercom

New
Features:

  • Editable Address Book directly in Web Configuration
  • Support of 96 (8 x 12) direct dialing buttons (in combination with VirtuoSIS 7.1)
  • Transparency settings for screen elements in Web Configuration
  • Logic Rule actions added (audio device toggle, door open, send DTMF, send ICX messages)
  • Intercom Privacy Mode can be toggled (analogous to SIP/DND implementation)

Improvements:

  • Address Book performance rework (e.g. faster intercom synchronization)
  • Placement of Buttons & Background elements for Screens in Web Configuration (absolute size/positioning, snap to grid)
  • Weather Information can be switched on/off
  • Video Playback stability enhancements
  • Initial support for SIP identities (Address-of-Record) with fully qualified domains
  • Web Configuration HTTPS certificate is signed using SHA-256
  • Logic action to post HTTP request now sends login credentials with basic authentication initially
  • Stability improvements

Known
Issues:

  • Device may slow down when hundreds of logic rules are configured
  • Sporadic issues displaying the on-screen keyboard may occur when the device is first started after a firmware download. This issue can be resolved by restarting the device once more.
Info:
  • Firmware can be updated from the web configuration / Tasks / Firmware upgrade.
  • Default login: admin / admin

New
Contacts

GUI:


Contacts GUI

Contact Us: support@commendusa.com

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Dec
26
SIP Firmware 3.9 Released
Posted by Commend Support on 26 December 2017 09:06 PM
SIP Logo

Firmware 3.9 Released

We are proud to announce the release of SIP firmware 3.9!

Feature Highlights
  • IVC (Intelligent Volume Control) Formerly an IoIP exclusive feature.
  • TCP Transport
  • Attendant Contact relays during RTP multicast
  • IGMPv2 support
  • Configurable RTP multicast jitter buffer
  • IP Secure Connector support
Improvements
  • Web Configuration: Sequences GUI Improved
  • Web Configuration: Rising Edge/Falling Edge for Input
  • DHCP Option 12 (Hostname)
  • SNMP Expansion
  • ET908H Support
Bug Fixes
  • Web Configuration: Added Input validation
  • Improved Stability
  • Improved Watchdog
  • Empty Realm in Authentication on SIP REGISTER issue
  • SNMP Decline issue
  • Provisioning firmware update issue
Affected Products

All SIP-DSP900B product families including:

  • SIP-WS Series
  • SIP-ET Series
  • SIP-ES Series
  • SIP-USM Series
  • Hybrid Series (ET9XXH and ES9XXH)
Required Licenses

No licenses are required!

Where Available

http://www.commendusa.com

  • A valid login is required
  • If you do not have a login you can request one by clicking SIGN IN at the top right
How to Update
  1. Download and Extract the firmware to your computer.
  2. In the Web GUI of the SIP Intercom go to System / System Settings (menu).
  3. Click 'Browse' under firmware update and point to the file. Click 'Update'.

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Dec
5
Intercom Client for Windows 1.2
Posted by Commend Support on 05 December 2017 08:20 PM
Intercom Client for Windows 1.2

Intercom Client on PC

We are pleased to release an updated version of the Intercom Client for Windows!

New
Features:

  •  Settings dialogs updated from WindowsForms to WPF
  •  Support of up to 8 Direct Dialling modules (up to 96 Direct Dialling buttons)

Bug
Fixes:

  •  Docking problems with external USB headset
  •  Wrong colors in Direct Dialling module displayed
  •  Error dialog when closing Intercom Client
  •  Closing of video monitor doesn't work

Known
Issues:

  •  Memory leaks can happen when a lot of video calls are established/canceled in a loop
  •  Video in Intercom Client is not switched on in rare combinations
Info:
  •  Default Password: intercom
  •  Licenses:
    • L-ICCAA1 (Base Audio)
    • L-ICCNA1 (Base no Audio)
    • L-ICCVA (Video)
    • L-ICCDDA (Direct Dialling)

New
Settings

GUI:

New GUI
Contact Us: support@commendusa.com

Read more »



Dec
1
Intercom Server Software Package Update: 7.1
Posted by Commend Support on 01 December 2017 05:50 AM

Update available: Software Package 7.1

Software Packages

We are pleased to announce an update of the PRO800 Software Package 7.1

Your new software package is available via cLibrary or download at www.commendusa.com

New Features / Improvements:

   S3/S6:

  • Support of new Intercom Server S3 (with VirtuoSIS on-board)
  • No Key Subscribers required
  • New update functionality for Intercom Server S3/S6 via new “VirtuoSIS_7.1.vsu” file

   VirtuoSIS:

  • New global config parameter „SIP registration expiry“ for SIP-C/SIP-T now available
  • Configuration of NAT settings now available for SIP-C
  • Connection status for extended subscribers (online/offline) is now also displayed at the web monitor
  • Name and phone number is now also displayed at re-call request at incoming calls via SIP trunk at receivers with feature level D

   PRO800:

  • New ICX message to provide meta data of Open Duplex® conference
  • New ICX message to modify the existing direct dialling configuration of subscribers
  • Initiate call requests (Normal/Emergency call) via ICX only

   Stations:

  • Support of new station type ET908H
  • Support of 96 (8x12) direct dialing buttons for EE980

   IPStationConfig:

  • New additional columns at IPStationConfig display status information of primary/fall-back connections
Fixes:
  • CCT 800:Improvement of "extended copy function"
  • CCT 800: Resetting the “Terminal IP address” to 0.0.0.0 now also deletes the associated MAC address to avoid unintended behavior
  • CCT 800: Audio bandwidth settings for onboard LAN connection of GE300 now available
Known Issues:
  • VirtuoSIS: Restrictions for solutions with large numbers of SIP clients (max 112 parallel All Calls, Group Calls, or Conferences)
Updated:

Server Software Package
Release 2017-11-07

  • CCT800 Version 7.1
  • VirtuoSIS Version 7.1.0
  • PRO800 Version 6.3
  • NET/LAN Version 7.0B
  • IP Version 6.6A
  • IP32 Version 6.3 Build 2
  • VirtuoBRO Version 3.0

VirtuoSIS Template
Release 2017-11-07

  • VirtuoSIS_7.1.0.ova
  • VirtuoSIS_7.1.0_MS-Hyper-V.zip

Update File S3 / S6
Release 2017-11-07

  • VirtuoSIS_7.1.0.vsu

Terminal Software Package
Release 2017-11-06

  • AF-D Version 2.1
  • AF-I Version 6.3
  • DSP800A Version 3.3 Build 1
  • DSP900A Version 6.5
  • DSP900B Version 6.5
  • IoIP-Device Version 7.2
  • ET901 (Generation 2) Version 4.6
  • WS-CM Version 1.6
  • WS-TM Version 2.0

Documentation

  • New Features-VirtuoSIS 7.1
  • Intercom Server Configuration 7.1
  • ICX Protocol 7.1
  • VirtuoSIS Setup Guide
  • VirtuoSIS datasheet
  • VirtuoSIS sales checklist
  • Server Software Package (Release Notes)
  • Terminals Software Package (Release Notes)

For more details on improvements and bug fixes please have a look at the related release notes.

Software and Release Notes are already published via cLibrary and website.

Download Software Packages at cLibrary Online


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Nov
9
Commend USA Support Team
Posted by Commend Support on 09 November 2017 06:11 AM
Commend USA Support Team

Tim KensellMatthew KambicOscar SalcedoMaciej Nowakowski

Here to help your technical support needs:
Website:
Email:
Phone:
  • +1 (201) 529-2425 x72 (Only available to certified technicians)

Self

Help:

Our support hours are from Monday - Friday 8am EST until 7pm EST

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