Unable to deploy OVA template in VMware ESXi v5.1.0
Posted by Matthew Kambic on 10 July 2013 03:00 PM

When trying to deploy the VirtuoSIS OVA template in VMware ESXi 5.1.0 you get the following error message (see attachment):

  • "Failed to deploy OVF package: The task was canceled by a user."

This error usually occurs at 99% or 100% completion of the process. This article may apply to other version of VMware.


There is an XML value in the OVF file that points to a resource that VMware does not find.


  1. Untar / extract the .ova file to a local destination. This can be done with WinRAR or other RAR aware program.

  2. Delete the .mf file. This is a checksum file. We will be modifying the OVF file so we will need to create a new one.

  3. With a text editor like Notepad open the .ovf file. Search for the following:

    • <rasd:ResourceSubType>vmware.cdrom.iso</rasd:ResourceSubType>

    Once located change it to read:

    • <rasd:ResourceSubType>vmware.cdrom.atapi</rasd:ResourceSubType>
  4. Download the VMware Open Virtualization Format Tool
  5. Use this tool to create a new .ova package. This is a command line tool so you must type the command manually.
    • ex: ovftool VirtuoSIS.ovf VirtuoSIS2.ova
    • You may have to enter absolute paths to your resources. The above command was executed with the SIS files in the same relative path as the ovftool.
  6. With the newly created VirtuoSIS2.ova file attempt to deploy it again.

 install error.jpg (16.58 KB)
(8 vote(s))
This article was helpful
This article was not helpful

Comments (1)
Matthew Kambic
26 September 2013 04:12 PM
This issue was resolved in the SIS version 3.0.10
Post a new comment
Full Name:
Help Desk Software by Kayako case