News Categories
You do not have the permissions required to view this article, or the article does not exist.
RSS Feed
Latest Updates
Expanded Support Team
Posted by Matthew Kambic on 05 November 2015 12:22 PM

We at Commend USA are pleased to be able to inform you that we have increased the size of our support team. We have brought on board two new hires. It took only a few weeks to bring them up to speed so we appreciate your patience while this took place. However, they have already had a positive impact on our support effectiveness.

We look forward to providing you with efficient and excellent technical support!

Technical Director:

 Tim Profile
Timothy Kensell

Senior Technician:

Matt Profile
Matthew Kambic


 Leo Profile
Leonardo Gonzalez

Junior Technicians:

Oscar Profile
Oscar Salscedo

Devon Profile
Devon Alston

Read more »

Website Re-Launch
Posted by Matthew Kambic on 05 November 2015 10:58 AM

In the last couple of months our web developers worked tirelessly behind the scenes on our new website to include state-of-the-art technology. This lead us to an incredible result! Today, we are especially proud to welcome you to our brand new and groundbreaking website!

This is the result of hard work and an outstanding dedication from the whole marketing team. Our aim was not only to showcase a website but moreover a helpful tool which provide a seamless experience and will amaze our customers!

The new website will provide simple user navigation and plenty features with helpful information about Commend and our incredible world of technology.

Out with the old, in with the new!

  • Use of latest Technologies like the responsive framework to adapt to every screen size (desktop and mobile)
  • Google Site Search for a even better search experience
  • Latest Typo3 CMS version 6 for improved security and availability
  • Digital Asset Management as single source for cLibrary and cLibrary Online will also make the switch to the new format some time in the future. Keep in mind that a login for is different than the login for

Let us know what you think!

Read more »

ComWIN Release 4.1
Posted by Leonardo Gonzalez on 01 October 2015 09:17 AM

We are pleased to announce the ComWIN Release Version 4.1 which is now available via

The following features and improvements have been implemented:

  • VOX triggered recording in ComREC: Radio can now be recorded via RTP streaming
  • Interface to Parking Management System DESIGNA (Abacus)
  • Export and delete multiple recordings in ComREC
  • Customizable audio file pattern for ComREC (e.g. use recording attributes for export files)
  • ComREC –buffering of files on local storage
    • Prevent loss of data in case of breakdown of database connection
    • Prevent loss of data when configured storage is not available
  • Preparation for an extended User Management
  • First developments to make ComWIN ready for automated testing
  • Maintenance work to upgrade to latest .NET Framework

Please note that PRO 5.1 is necessary for VOX triggered RTP streaming (Release planned for End of October 2015)

Read more »

Intercom Client for iOS Update
Posted by Matthew Kambic on 26 August 2015 08:06 AM

We are pleased to announce that we have released and successfully pushed a new version of the Intercom Client for iOS to the App Store.

This version requires Commend IP-Card firmware 6.1 (part of Pro800 5.0 Software Package). Please make sure to update the server before installing this client update!

New in this update:

  • Implemented logging including an option to upload log files to a remote server such as Dropbox, OneDrive etc.
  • Status handling of Direct Dialing buttons now work correctly also under iOS 8.x or higher
  • Direct Dialing list on iPhone has been shortened to prevent accidental operation when home button is pressed.
  • Passwords will be displayed encrypted in configuration.
  • Improved font size in dialogues.
  • Camera buttons are reset without re-initializing.
  • Cam-Sever settings will now be applied immediately without restart.
  • Improved URL encoding for account update.
  • Single accounts may be deleted.
  • Warning notice when activating camera server, clearing history and deleting an account.

Updated Documentation and Datasheets are available in the PartnerNet area on and will be also available via cLibrary with the next update on Monday 31st of August.

Read more »

SIP Firmware 3.6 Released!
Posted by Matthew Kambic on 15 July 2015 04:57 PM

We are happy to announce that Firmware Release 3.6 for our SIP Series Station has just been released.

New to this release:

  • Support of our new Hybrid Intercom products. These are Intercoms that support both IoIP and SIP.
  • Support for IPStationConfig basic IP configuration
    • IPStationConfig that ships with CCT800 5.1
    • Basic IP configuration only; rest done via Web Interface
    • Can automatically discover SIP intercoms
  • Factory Reset from Web Interface
  • Some bugfixes and other enhancements

For the the latest firmware go to and login with your training class account.

Read more »

Help Desk Software by Kayako case